Your privacy matters to us at mgpk. This Privacy Policy explains exactly what personal data we collect from players across Pakistan, why we collect it, how we store and protect it, and the rights you have over your own information.
This Privacy Policy ("Policy") describes how mgpk ("we", "us", "our", "the Platform") collects, uses, stores, shares, and protects the personal information of individuals ("you", "your", "the Player") who access or use the mgpk online gaming platform, including its website, mobile interface, and any related services.
mgpk operates under an internationally recognised gaming licence and is committed to handling all personal data responsibly, transparently, and in accordance with the data protection principles embedded within our licence obligations. We understand that players across Pakistan — from Karachi and Lahore to Faisalabad and Islamabad — entrust us with sensitive personal and financial information every time they interact with our platform, and we do not take that responsibility lightly.
This Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which form part of your overall agreement with mgpk. By registering an account or otherwise using the mgpk platform, you acknowledge that you have read and understood this Privacy Policy.
Summary: mgpk collects only the data we genuinely need to operate the platform, verify your identity, process payments, and keep you safe. We do not sell your personal data to third parties for their own marketing purposes — ever.
mgpk collects several categories of personal data from players. The specific data collected depends on how you interact with the platform and at what stage of the relationship we are in.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, national ID or passport number | Registration and KYC verification |
| Contact Data | Email address, mobile number, residential address | Registration and account updates |
| Financial Data | JazzCash / EasyPaisa account numbers, HBL / UBL / Meezan Bank account details, transaction history | Deposits, withdrawals, and payment verification |
| Gaming Activity Data | Bet history, game sessions, win/loss records, bonus usage | Ongoing platform use |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Automatically on platform access |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | When you contact mgpk support |
| Verification Documents | Copies of CNIC, passport, utility bills submitted for KYC | Identity and address verification requests |
mgpk does not collect sensitive categories of personal data such as racial or ethnic origin, religious beliefs, health data, or biometric data unless specifically required by applicable regulatory obligations and with your explicit consent.
mgpk collects personal data through the following channels:
We only collect data through transparent and lawful means. mgpk does not purchase personal data lists from data brokers or collect data from social media profiles without your explicit consent.
mgpk uses your personal data for the following purposes:
mgpk will never use your personal data to make fully automated decisions that have significant legal or similarly significant effects on you without a human review step being available to you.
mgpk processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
mgpk does not sell your personal data to any third party. We do not share your information with advertisers or data brokers. We may share your personal data with the following categories of third parties only where strictly necessary and only to the extent required for the stated purpose:
All third parties with whom mgpk shares personal data are required to handle that data securely, to use it only for the agreed purpose, and to comply with applicable data protection obligations. mgpk remains responsible for ensuring that third-party data processing meets the standards described in this Policy.
mgpk retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be attributed to you as an identifiable individual.
mgpk uses cookies and similar tracking technologies on its platform. Cookies are small text files stored on your device that help the platform function correctly, remember your preferences, and analyse how the platform is used.
The following categories of cookies are used by mgpk:
You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use the mgpk platform. mgpk does not use third-party advertising networks or cross-site tracking technologies.
mgpk implements appropriate technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security practices include:
While mgpk takes data security seriously and invests in appropriate protections, no system connected to the internet can be guaranteed to be entirely secure. In the event of a data breach that poses a risk to your rights, mgpk will notify affected players and relevant authorities in accordance with applicable obligations.
You also have a role to play in keeping your account secure. Use a strong, unique password for your mgpk account, never share your login credentials, and contact us immediately at [email protected] if you suspect any unauthorised access.
As an mgpk player, you have the following rights in relation to your personal data. You may exercise any of these rights by contacting us at [email protected]. mgpk will respond to your request within a reasonable timeframe and in any event within 30 days of receipt, unless the complexity or volume of the request requires an extension, in which case we will notify you.
mgpk will never discriminate against you for exercising any of the rights listed above. Your access to gaming services will not be affected by a data rights request, except to the extent that providing the service necessarily depends on the data in question.
The mgpk platform is strictly intended for adults aged 21 years and above. mgpk does not knowingly collect, process, or store personal data belonging to any individual under the age of 21. Our registration process includes age verification steps specifically designed to prevent underage access.
If mgpk becomes aware that personal data has been collected from an individual below the minimum age requirement, we will take immediate steps to delete that data and close the associated account. If you believe that a person under the age of 21 has registered on the mgpk platform, please contact us immediately at [email protected] so we can investigate and take appropriate action.
Parents and guardians who are concerned about underage access to online gaming platforms are encouraged to use parental control and internet filtering software to restrict access to gaming websites on shared or family devices.
The mgpk platform may reference or link to third-party services — for example, responsible gaming support organisations mentioned in our Responsible Gaming policy. This Privacy Policy applies only to data collected and processed by mgpk directly. mgpk is not responsible for the privacy practices of any third-party services, and we encourage you to review the privacy policies of any third-party platforms you access.
Where mgpk engages third-party processors (as described in Section 6), those processors are contractually bound to process personal data only as directed by mgpk, to maintain appropriate security measures, and to delete or return data upon termination of the relevant service agreement. mgpk conducts due diligence on all third-party data processors before engagement and monitors compliance on an ongoing basis.
mgpk reserves the right to update or revise this Privacy Policy at any time. Changes may be made to reflect updates to platform functionality, shifts in applicable regulatory requirements, or improvements in our data handling practices. When material changes are made, mgpk will notify registered players via email or a prominent on-platform notification prior to the changes taking effect.
The effective date displayed at the top of this Policy will be updated whenever a revision is made. We encourage you to review this Policy periodically so that you remain informed about how mgpk protects your personal data. Your continued use of the mgpk platform after a revised Policy takes effect constitutes your acknowledgement of the updated terms.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way mgpk handles your personal data, please contact our dedicated support team. We take all privacy-related communications seriously and will respond promptly and thoroughly.
Our support team is available 24 hours a day, seven days a week via live chat on the platform. For written privacy-related correspondence, you may reach us at:
Email: [email protected]
Please include "Privacy Request" in the subject line of your email and provide sufficient detail about your request so that we can respond efficiently. For identity verification purposes, we may ask you to confirm certain account details before processing access, erasure, or portability requests.
Six commitments behind our privacy promise to every Pakistani player
Every byte of data you send to or receive from mgpk travels through an SSL-encrypted connection. Your account credentials, payment details, and personal information are protected at every point of transit.
mgpk does not sell, rent, or trade your personal information to advertisers, data brokers, or any other third parties for commercial purposes. Your data exists to power your gaming experience — nothing else.
mgpk's 21+ policy is enforced through structured KYC processes. We verify every player's identity and age before allowing access to real-money gaming, protecting both the player and the integrity of the platform.
Access, correct, export, or request deletion of your personal data at any time. mgpk respects your data rights and provides a direct, responsive support channel to handle all privacy-related requests.
As a licensed gaming platform, mgpk is subject to ongoing regulatory oversight that includes data protection, AML compliance, and responsible gaming standards — giving you an additional layer of assurance beyond our own policies.
Deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank are processed through regulated payment channels. Your financial data is handled by partners who meet the same security standards we demand of ourselves.
Your Safety Is Part of Our Privacy Commitment
mgpk uses your gaming activity data not only for service delivery but also to monitor for signs of problem gambling. This is a core responsible gaming obligation under our licence. If patterns in your data suggest you may benefit from support, mgpk may reach out proactively. You can also access self-exclusion, deposit limits, and other tools at any time. Visit our Responsible Gaming page for full details. mgpk is strictly 21+ only.
Your data is secure, your identity is protected, and your PKR payouts go straight to your local account. Cricket, slots, Teen Patti, live casino — it's all here for players across Pakistan.