mgpk Terms & Conditions

1. Introduction

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and mgpk ("the Platform", "we", "us", "our"). mgpk operates as an online gaming platform offering sports betting, live casino games, slot games, card games including Teen Patti and Andar Bahar, and a range of other digital gaming services.

mgpk operates under an internationally recognised gaming licence. All games and betting markets offered through the mgpk platform are subject to the rules, standards, and oversight conditions imposed by that licence authority. By accessing, registering on, or using any part of the mgpk platform, you confirm that you have read and accepted these Terms in full.

If you do not agree with any part of these Terms, you must not register an account or use the mgpk platform in any capacity. These Terms should be read alongside our Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and mgpk.

2. Eligibility

To register and maintain an active account on mgpk, you must satisfy all of the following conditions at all times:

• You are at least 21 years of age at the time of registration and remain so throughout your use of the platform.
• You are accessing the mgpk platform from a jurisdiction in which online gaming is not prohibited by applicable local law. It is your sole responsibility to verify the legality of online gaming in your location before registering.
• You are acting as a private individual in a personal capacity and not as a representative or agent of any commercial entity.
• You are of sound mind and capable of entering into a legally binding contract.
• You have not been self-excluded or voluntarily excluded from any gaming platform, including mgpk, and no court order or regulatory prohibition prevents you from participating in online gaming.
• You are not a current employee, contractor, director, or immediate family member of an mgpk employee or contractor in a role that creates a conflict of interest with your use of the platform.

mgpk reserves the right to request documentary proof of age, identity, and address from any player at any time. Failure to provide satisfactory documentation within a reasonable period may result in account suspension and forfeiture of any pending withdrawal requests pending the outcome of verification.

3. Account Registration

Each player may hold only one registered account on the mgpk platform. Opening duplicate, secondary, or linked accounts — whether under the same identity or a different identity — is strictly prohibited and will result in the immediate closure of all associated accounts and the forfeiture of any balances held within them.

When registering, you are required to provide accurate, complete, and current personal information including your full legal name, date of birth, residential address, and a valid email address. mgpk relies on this information to verify your identity, process payments, and comply with its licence obligations. Providing false or misleading registration information is a material breach of these Terms.

• You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password.
• You must not share your login credentials with any other person or allow any third party to access your account on your behalf.
• Any activity carried out through your account will be deemed to have been authorised by you, unless you have previously notified mgpk in writing that your credentials have been compromised.
• If you suspect unauthorised access to your account, you must notify mgpk immediately via our support channel at [email protected].

mgpk reserves the right to decline any registration application at its sole discretion and without providing a reason for such refusal.

4. Deposits & Withdrawals

All deposits and withdrawals on the mgpk platform are processed in Pakistani Rupees (PKR). mgpk accepts payments via the following local methods: JazzCash, EasyPaisa, HBL bank transfer, UBL bank transfer, and Meezan Bank transfer. The availability of specific payment methods may vary and is subject to change without prior notice.

Minimum and maximum deposit and withdrawal thresholds apply and are displayed within your account wallet section at the time of each transaction. These thresholds may differ between payment methods and may be adjusted by mgpk at any time.

• Deposits: Deposits made via JazzCash or EasyPaisa are typically credited to your mgpk wallet within sixty seconds of a successful transaction confirmation. Bank transfer deposits may take up to one business day to reflect.
• Withdrawals: Withdrawal requests are processed by mgpk within approximately five minutes of submission during normal operating hours. Withdrawals are paid exclusively to a payment method registered in your own name that matches the identity on your mgpk account.
• Verification: mgpk may require additional identity or payment verification before processing a withdrawal. You agree to cooperate fully with any such verification process.
• Fees: mgpk does not charge a platform fee on standard deposits or withdrawals. However, your payment provider may apply its own transaction charges, for which mgpk bears no responsibility.

Funds deposited into your mgpk wallet are held for gaming purposes only. mgpk is not a financial institution and does not pay interest on player balances. Deposited funds may not be transferred between player accounts.

5. Bonuses & Promotions

mgpk offers various promotional incentives to players, including welcome bonuses, reload bonuses, cashback offers, and VIP rewards. All bonuses are subject to the specific terms published alongside each individual promotion, which form part of these Terms by reference.

• Wagering Requirements: All bonus funds are subject to a wagering requirement before they may be withdrawn as real money. The applicable wagering multiplier is stated on the relevant promotion page and must be met in full before a withdrawal request linked to bonus-derived funds will be approved.
• Eligibility: Bonuses are available to eligible registered players only. Players who have self-excluded or whose accounts are under review are not eligible to claim promotional offers.
• One Bonus at a Time: Unless otherwise stated in the promotion terms, only one bonus may be active on an account at any given time.
• Expiry: Bonus funds not used within the stated validity period will expire automatically and be removed from the player's balance without notice.
• Abuse: Any attempt to abuse the bonus system — including through the use of multiple accounts, collusion, or artificially low-risk wagering strategies designed to extract bonus value — will result in the cancellation of all associated bonuses, forfeiture of resulting winnings, and potential account suspension.

mgpk reserves the right to modify, suspend, or withdraw any promotion at any time and without prior notice. Where a bonus has already been credited to a player's account, the terms applicable at the time of crediting will continue to apply to that specific bonus.

6. Betting Rules

All bets placed on the mgpk platform — whether on sports markets, live casino tables, slot games, or card games — are subject to the specific game and market rules applicable to that activity. These rules are accessible within the relevant game or sports section of the platform.

• Once a bet or wager has been confirmed and accepted by the mgpk system, it cannot be cancelled, amended, or reversed by the player. It is your responsibility to verify the details of every bet before confirming it.
• mgpk reserves the right to void any bet placed on an event or market that was offered in error, including where incorrect odds, market parameters, or game outcomes were published due to a technical fault or human error.
• In the event of a disputed result on any sports market, mgpk's resolution will be guided by the official result published by the relevant governing body of the sport in question (for example, the Pakistan Cricket Board for domestic PSL fixtures).
• Maximum win limits per bet, per market, or per game session may apply and are displayed within the applicable game or market interface.
• mgpk's random number generators (RNGs) used in casino and slot games are independently certified for fairness. The outcome of each game round is entirely independent of previous rounds.

7. Prohibited Conduct

The following actions are expressly prohibited on the mgpk platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of balances, and referral to relevant authorities where applicable:

• Registering more than one account or facilitating the registration of accounts on behalf of third parties.
• Providing false, inaccurate, or misleading personal information during registration or at any subsequent verification stage.
• Using automated software, bots, scripts, artificial intelligence tools, or any other non-human mechanism to interact with the platform, place bets, or manipulate game outcomes.
• Engaging in any form of collusion, match-fixing, or coordinated betting activity intended to exploit market pricing or game outcomes.
• Exploiting software bugs, game glitches, or system errors for personal gain. Any winnings obtained through exploitation of a technical error will be voided.
• Using the platform for any money laundering activity or for the processing of funds derived from illegal sources.
• Engaging in aggressive, abusive, or threatening behaviour towards mgpk staff or other platform users through any communication channel.
• Attempting to access the accounts of other players or the underlying platform infrastructure without authorisation.

8. Account Suspension & Closure

mgpk reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, including but not limited to situations where:

• A player is found to have breached any provision of these Terms.
• mgpk has reasonable grounds to suspect fraudulent activity, identity misrepresentation, or use of the platform for money laundering.
• A player fails to complete identity or payment verification within a reasonable timeframe.
• A player's account has been inactive for a continuous period of twelve months or more. In such cases, mgpk will provide reasonable notice before any dormancy-related action is taken.
• mgpk is required to do so by a regulatory, legal, or court order.

Where an account is closed due to a player's breach of these Terms, any balance remaining in the account wallet may be forfeited. Where an account is closed for administrative or regulatory reasons unrelated to player breach, any verified real-money balance will be returned to the player via their registered payment method following completion of any applicable verification.

Players wishing to voluntarily close their own account may do so by contacting mgpk support. Requests for self-exclusion are processed within one business day and are covered in greater detail in our Responsible Gaming policy.

9. Responsible Gaming

mgpk is committed to providing a safe and responsible gaming environment for all players. We recognise that for some individuals, gambling can become a problem, and we take our obligations in this area seriously.

The following responsible gaming tools are available to all registered mgpk players free of charge and accessible directly from account settings:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your mgpk wallet.
• Loss Caps: Restrict the total amount you can lose within a defined period.
• Session Time Reminders: Receive notifications after a specified period of continuous play.
• Self-Exclusion: Voluntarily exclude yourself from the platform for a defined period (minimum 6 months) or permanently. Once a self-exclusion is activated, it cannot be reversed during the exclusion period.
• Reality Checks: Periodic on-screen prompts summarising your current session activity, including time spent and net position.

mgpk strictly enforces its 21+ age policy. We use industry-standard age verification processes and reserve the right to request additional documentation at any time. If you are concerned about your gambling behaviour or that of someone you know, please visit our dedicated Responsible Gaming page for detailed guidance and support resources.

10. Intellectual Property

All content on the mgpk platform — including but not limited to the website design, layout, graphics, logos, game interfaces, text, software code, and promotional materials — is the exclusive intellectual property of mgpk or its licensed content providers. Nothing in these Terms grants you any ownership interest, licence, or right to use any mgpk intellectual property beyond what is strictly necessary for your personal, non-commercial use of the platform.

• You may not copy, reproduce, distribute, publicly display, modify, or create derivative works from any mgpk content without prior written authorisation from mgpk.
• You may not use the mgpk name, logo, or branding in any way that suggests endorsement, affiliation, or partnership without express written consent.
• Scraping, data mining, or automated extraction of data from the mgpk platform is strictly prohibited.

11. Limitation of Liability

To the fullest extent permitted by applicable law, mgpk and its officers, directors, employees, partners, and service providers shall not be liable for any loss or damage arising from:

• Your use of, or inability to use, the mgpk platform at any time.
• Technical failures, server outages, interruptions to internet connectivity, or any other circumstances beyond mgpk's reasonable control.
• Errors or inaccuracies in game outcomes, odds, or market data resulting from third-party data feed failures.
• Any indirect, consequential, incidental, special, or punitive losses, including loss of profits, loss of data, or reputational damage.
• Unauthorised access to your account where such access results from your failure to adequately protect your login credentials.

Nothing in these Terms limits mgpk's liability for death or personal injury caused by its own negligence, or for any other liability that cannot be excluded or limited under applicable law.

12. Privacy & Data

mgpk collects, stores, and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering on the mgpk platform, you consent to the collection and processing of your personal data as described in that policy.

mgpk will not sell your personal data to third parties for their own marketing purposes. Data may be shared with regulated third-party service providers (such as payment processors, identity verification services, and fraud prevention agencies) strictly to the extent necessary to deliver the services described in these Terms.

All data transmissions between your device and the mgpk platform are protected by SSL encryption. mgpk maintains appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, or destruction.

13. Amendments to These Terms

mgpk reserves the right to amend, update, or replace these Terms at any time. When material changes are made, mgpk will provide reasonable notice to registered players via email or a prominent on-platform notification. The date of the most recent revision will be displayed at the top of the Terms document.

Your continued use of the mgpk platform following the effective date of any revised Terms constitutes your acceptance of those revised Terms. If you do not accept the revised Terms, you must cease using the platform and may request account closure in accordance with Section 8 above.

14. Governing Law

These Terms shall be interpreted and governed in accordance with the laws of the jurisdiction under which mgpk holds its internationally recognised gaming licence. Any dispute arising out of or in connection with these Terms that cannot be resolved through good-faith negotiation shall be referred to binding arbitration in accordance with the rules of the applicable jurisdiction.

Nothing in this clause prevents either party from seeking urgent injunctive or other equitable relief from a competent court where necessary to prevent irreparable harm pending the outcome of arbitration.

15. Contact

If you have any questions, concerns, or complaints relating to these Terms & Conditions, or any aspect of your mgpk account, please contact our support team. Our support staff are available 24 hours a day, seven days a week via live chat on the platform. For written correspondence, you may also reach us by email.

Our support email address is: [email protected]

Please note that email responses may take up to one business day. For urgent account matters, live chat is the fastest route to assistance. mgpk is committed to resolving all player queries promptly and fairly.